When will your order ship?
We're committed to getting your order to you as soon as possible. Here's what you can expect once you've placed your order with us:
Processing Time:
In the US, orders are typically shipped out within 1-2 business days after placing your order.
Delivery Time:
The delivery time is as follows.
Orders are typically delivered within 2-5 business days.
For remote areas such as Hawaii, Alaska, and Florida: 10-15 business days.
Note: Delivery may be delayed up to 7 business days due to peak periods, weather, or carrier issues.
We do not process shipments on weekends or holidays. If we experience a high volume of orders, there might be slight delays in delivery. In such cases, we will send you an email reminder. Please allow a few extra days, especially if there are adverse weather conditions affecting deliveries. If you haven't received an update on your shipment within approximately 3 business days, please contact us at Target1129mod@outlook.com, and we'll assist you promptly.
Where do you ship to?
We offer free shipping to the United States Only.
Note: We do not ship to P.O. Boxes, APO/FPO/DPO addresses.
What are your shipping rates?
Free shipping on orders over $49 in the US.
How can I track my order?
To track your order, log in to https://shensailgroupinc.com using the email address you provided during your purchase, and click on "Orders" to check the status. If you need further assistance, please reach out to us at Target1129mod@outlook.com. Our customer service team aims to respond within one business day.